GOSOFT (THAILAND) Co., Ltd.
IT Service Help Desk
Phaya Thai, Bangkok
Posted : 29 Sep 2024
Job ticket number: 3781982400020
Job description
- Receive customer calls to solve basic computer usage problems.
- Analyze, collect, record data to be a database for making reports.
- Refer the problem to related departments, follow up and close the job for the customer.
- Teaching and training are available. to learn how to work before actually doing the job
- Have welfare and social security.
- Not a sales job
- * Working at CP TOWER 3 (BTS Phaya Thai Exit 3 , Airport Link )
Qualifications
- Bachelor's degree computer engineering, information technology, computer science or other related
- Have computer problem solving skills
- Service-minded, skilled in grasping issues
- no experience needed
- Work 5 days, 2 days off/week
- Able to work in shifts (24 hour shift)**
Benefits
- 5 Days work week
- Accident Insurance
- Flexible working hours
- Leave (Annual, Business, Sick)
- Life Insurance
- Performance/Result-based Bonus
- Provident Fund
- Social Security
- Staff Training & Development
- Health Insurance
Must have
MS Office
Technical skills
Problem Solving
Company details
Gosoft (Thailand) Co., Ltd. is a company under the umbrella of CP ALL Public Company Limited. The company was founded on January 1, 2003 by a leading IT Organization with diverse experience within the software industry. As a result, gosoft has managed to become one of the global leaders in providing the know-how and the relevant technologies in the areas of hardware, software, software solutions, information services (information system), in-house application development, system integration, networking, and security systems. In addition, the company also has a Data and Contact Center to provide direct services to our customers. The Data Center is a high Level Tier IV facility that has a backup system at various risk point. This is to ensure the safety and the stability of the data. The Data Center is located outside of the business areas. Help Desk, Customer Relations Management (CRM), call dispatching and others services are provided 24/7, to ensure customer loyalty and satisfaction, and to match the rate of business growth.
Location
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