TRI PETCH INSURANCE SERVICE COMPANY LIMITED
Quality Development Chief
Bangkok
Posted : 29 Sep 2024
Job ticket number: 3787102400005
Job description
- Review of call monitoring formats and quality standards and educate to telesales or other concerned parties in order to develop quality.
- Analyze and identify areas of improvement.
Qualifications
- Bachelor’s degree in any related fields.
- Minimum 5 years working experience in quality control or quality development or related fields.
- Able to communicate in English both speaking and writing.
- Measure how well of telesales agent or other concerns unit performs on delivering services to customers.
- Comfortable in communicating in all level of management.
- Assist upper management with discovering weaknesses and strengths.
- Ability to analyze, evaluate the call or other related thing and identify the training needs / areas of improvements.
- Good skill in Microsoft Office and general management system.
- Diligent and hardworking, able to work well under pressures.
- Knowledge of OIC / Experience in insurance business are plus.
Benefits
- Accident insurance costs
- Medical expenses
- Dental expenses
- Bonus based on performance
- Working days and times: Monday-Friday / 8:30 a.m.-5:00 p.m.
Must have
Quality Development
MS Office
Analytical Skills
Company details
"Tri Petch Insurance Service is an insurance broker under Tri Petch Group, ready to provide advice and services such as Car insurance, Cancer insurance, Critical illness insurance and Life insurance,
Prepare for every step of life. Trust us to take care of you."
Location
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